Guest guides,done for you.

Yes. Guide design only is $299 CAD one-time for one property, plus applicable taxes. It includes a questionnaire, writing and organization, design for up to 20 topics, two revision rounds, a print-ready PDF and handover. You can print it or share the PDF yourself. There is no hosted online guide, online search, tap-to-copy Wi-Fi password, interactive checkout checklist or QR welcome card. There is no annual fee; future edits are quoted separately. You can add a printed coil-bound guidebook for $69 CAD per copy, one-time, with free shipping within Canada. Shipping costs and delivery times for other destinations are quoted separately.

The first year of hosting is included in the $349 CAD complete package. After that, it’s $69 CAD per year for hosting and routine updates to your online guide and matching PDF. Renewal is by invoice, with notice 30 days before hosting ends. You won’t be charged automatically.

If you don’t renew, hosting ends, but you keep your PDF and any printed guidebook. QR codes and links to the hosted guide stop working. I’ll retain your online guide for 12 months after hosting ends. During that time, reactivation costs $39 CAD plus $69 CAD for a full year of hosting and routine updates starting on the reactivation date. After 12 months, rebuilding may require a new quote.

The $299 CAD design-only package has no hosting or annual fee. Future edits are quoted separately.

Yes, with either package. A high-quality, coil-bound guidebook costs $69 CAD per copy as a one-time purchase, including free shipping within Canada. Estimated delivery within Canada is 3 to 5 business days after final approval and print ordering. Shipping costs and delivery times for other destinations are quoted separately. Applicable taxes extra. The printed copy is separate from annual hosting.

Once you approve the quote, I’ll send an invoice: 50% to start and 50% at final approval. You can pay your invoice by Interac e-Transfer or credit card. No payment is taken through this website.

If you cancel before I send your first draft, your initial payment is fully refundable, even if work has begun. From delivery of the first draft until final approval, including both revision rounds, you can cancel and receive 50% of your initial payment back. After final approval, payments are non-refundable.

If I haven’t heard from you for 30 days after requesting information or feedback, I’ll pause the project and email you. Pausing doesn’t forfeit your payment. When you’re ready to continue, I’ll confirm a new schedule.

Just fill out the quick questionnaire I’ll provide. It covers the details I need to create your guest guide. You can also send existing notes, photos you have permission to use and your local recommendations.

Your first draft is typically ready in 3 to 5 business days once I receive your completed questionnaire and materials. Your review time and the two included revision rounds are additional. I’ll confirm the schedule with your quote. Estimated printed-guidebook delivery within Canada is 3 to 5 business days after final approval and print ordering, with free shipping. Shipping costs and delivery times for other destinations are quoted separately.

A topic is one distinct subject guests need help with, such as parking, Wi-Fi, using the hot tub or checkout. It is not a page: one topic may include several steps and photos. Each appliance counts separately, while a short local recommendation category, such as restaurants, counts as one topic. I’ll agree on your topic list with you before work starts.

With the complete package, your online guide is hosted at hostedbetter.com. You receive a link to share with guests and a QR welcome card for your property. Guests do not need an app or account. The design-only package does not include an online guide.

Yes. Both packages include a downloadable, print-ready PDF. Guests can save the PDF before travelling, and you can print it for the property. Search, Wi-Fi password copying and interactive checklists are available only in the complete package’s online guide.

While your complete-package hosting is active, routine changes to existing content for the same property are included, during both the first year and each renewed year. Examples include updating Wi-Fi or contact details, changing check-in times, correcting a short instruction, replacing a supplied photo within the existing layout, or swapping a local recommendation. I update the online guide and matching PDF.

New topics, detailed instructions for new equipment, substantial rewrites, layout or branding changes, additional properties and translations need a separate quote. I’ll agree the scope and price with you before starting that work.

Send one combined list of changes with the information, photos or links needed. Routine updates are completed in 3 to 5 business days after I receive your complete request.

With design only, future edits are quoted separately. Previously downloaded and printed copies do not update automatically. Replacement printed copies are a separate purchase.

I never include door codes, lockbox combinations, alarm codes or guest information in the online guide or PDF. These details should only be given directly to confirmed guests. The guide can explain how to use the lock and where guests can find their arrival message. With the complete package, your online guide tells search engines not to index it. It isn’t password protected, so anyone with the link can open it.

Hosted Better is an independent service for vacation rental hosts. It is not affiliated with or endorsed by Airbnb, Vrbo or any booking platform.